Godfather Cigars

Store Policies

Shop with Confidence!
At Godfather Cigars, we are honored by your visit to our site and understand your concerns about how your personal information is handled. We appreciate your trust and we handle security and services with care.

Privacy Policies:
At Godfather Cigars, we are committed to protecting your privacy. We consider information obtained from our consumers and from other visitors to this site to be confidential; no information is ever given to anyone for any reason. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not collect any personal information about you except when you specifically and knowingly provide it. Access to such information is limited to only those employees and representatives of Godfather Cigars who need to use it in the course of their assigned responsibilities.
What Information Is Collected & How Is It Shared?
The information gathered helps us to personalize and improve your shopping experience with us. We respect your privacy and at NO time do we share your personal information with any third party vendor, associate or service provider unless absolutely required to complete your transaction or required by law. Age certification is required for the purchase of our products.

Terms & Conditions:
You cannot complete an order on this site unless you agree to the Terms & Conditions of the site. These Terms include a certification that you are at least 21 years of age and reading the Surgeon General’s Warnings concerning smoking.

Is My Information Secure?
We are committed to assuring the protection and security of personal information collected during your visit to our site. We have established procedures to safeguard the information collected, to prevent unauthorized access and maintain accuracy. This includes at least SSL protection and encryption of data.
Store Policies Payment Options:
We gladly accept Visa, Master Card, and Discover Card.

Order Processing:
Please allow 5-10 business days for your order to process. Shipping time varies by geography, but is usually within
5-10 business days. To APO/FPO addresses it can take up to 2 weeks depending on location and the postal service.

Product Availability:
All merchandise is subject to availability. You will be notified via email if an item is not available or is back-ordered at the time of your order.
Return Policy:
If you receive an incorrect item due to a mistake on our part, please call or email us and we will gladly replace the wrong item with the correct item and include a prepaid shipping label with that order to ship the incorrect merchandise back to us at no cost to you. If there was a mistake on your part, you can ship the incorrect merchandise back to us at your expense. Any items(s) send out after your original order due to a mistake or damage will be charged to your credit card. Once the incorrect or damaged item(s) are returned to Godfather Cigars, we will credit that amount back to your credit card.

Restocking:
Merchandise not accepted at shipment and returned to Godfather Cigars will be restocked at a fee of 20% of the purchase price plus freight charges and fees.

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